DALE, B. G., David R. BAMFORD a Ton van der WIELE, ed. Managing quality: an essential guide and resource gateway. Sixth edition. Chichester: Wiley, 2016. ISBN 978-1-119-13092-5 .
BIROLINI, Alessandro. Reliability engineering: theory and practice. 7th ed. Berlin: Springer, c2014. ISBN 978-3-642-39534-5.
TRICKER, Ray. Quality management systems: a practical guide to standards implementation. London: Routledge, Taylor & Francis Group, 2020. ISBN 978-0-367-22351-9.
HELGI ÞÓR INGASON. Quality management: a project management perspective. London: Routledge, Taylor & Francis Group, 2020. ISBN 978-0-367-43251-5.
Transport Systems Quality Management
| Language of instruction | angličtina, čeština |
|---|---|
| Code | 342-3315 |
| Abbreviation | MJDS |
| Course title | Transport Systems Quality Management |
| Coordinating department | Institute of Transport |
| Course coordinator | doc. Ing. Ivana Olivková, Ph.D. |
Summary
The graduate will be able to describe the concept of quality systems and industry standards, and explain key quality assurance processes as well as the European Union's approach to conformity assessment. They will be able to apply data analysis tools and methods and multi-criteria quality assessment techniques to address quality management tasks in the automotive industry and to evaluate service quality in public passenger transport. They will be able to design and justify an audit procedure for a transport company's quality management system, including an assessment of its economic aspects.
Literature
Advised literature
LUTHRA, Sunil, Dixit GARG, Ashish AGARWAL a Sachin K. MANGLA. Total quality management (TQM): principles, methods, and applications. Boca Raton: CRC Press, Taylor & Francis Group, 2021. Mathematical engineering, manufacturing, and management sciences. ISBN 978-0-367-51283-5.
LIM, Jong Seong. Quality management in engineering: a scientific and systematic approach. Hoboken: CRC Press, Taylor & Francis Group, 2020. ISBN 978-0-367-23008-1.
FAGHIH, Nezameddin, Ebrahim BONYADI a Lida SARRESHTEHDARI. Quality management and operations research: understanding and implementing the nonparametric Bayesian approach. Boca Raton: CRC Press, Taylor & Francis Group, 2021. ISBN 978-0-367-74490-8.
LIM, Jong Seong. Quality management in engineering: a scientific and systematic approach. Hoboken: CRC Press, Taylor & Francis Group, 2020. ISBN 978-0-367-23008-1.
FAGHIH, Nezameddin, Ebrahim BONYADI a Lida SARRESHTEHDARI. Quality management and operations research: understanding and implementing the nonparametric Bayesian approach. Boca Raton: CRC Press, Taylor & Francis Group, 2021. ISBN 978-0-367-74490-8.