Quality Management Systems

Quality Management Systems
639-0001/01
čeština Quality Management Systems
639-0001/03
čeština Quality Management Systems
639-0001/02
čeština Quality Management Systems
639-0001/00
čeština

Summary

Students might understand the principal consequences and reasons for creating,
maintenance and development of company´s quality management systems. The
explanation of key items is stressed with special regards to quality
assurance in design stage, purchasing, production, services etc. The students
also learn to calculate costs and effects related to quality and another types
of measurements in quality management systems. The basic features of various
conceptions of quality management systems will be explained too. The seminars
are focused on case studies solving in the field of customer value analysis,
benchmarking, self -assessment and non-conformity control.

Literature

1. JURAN,J.M.-GODFREY,A.B.: Juran´s Quality Handbook. Fifth Edition. New York.
Mc Graw-Hill. 1998 (ISBN 0-07-034003-X)
2. OAKLAND,J.S.: TQM Text with cases. Third Edition. Amsterdam. Elsevier. 2003,
483 p. (ISBN 0 7506 5740 5)

Advised literature

No advised literature has been specified for this subject.

back to search page

Language of instruction	čeština, čeština, čeština, čeština
Code	639-0001
Abbreviation	QMS
Course title	Quality Management Systems
Coordinating department	Department of Quality Management
Course coordinator	prof. Ing. Jaroslav Nenadál, CSc.