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Human resources at quality management

Anotace

Content of this course will include all key processes in the field human resources management at advanced management systems: people recruitment, education and training, development of motivation programs, ways of efficient communication, people placement, etc. Special attention will be paid to areas as knowledge management, as well as corporate social responsibility.

Povinná literatura

ARMSTRONG, M. Armstrong's handbook of human resource management practice. 14th edition. New York: Kogan Page Limited, 2017. ISBN 9780749474119 0749474114
ARMSTRONG, M. and T. STEPHENS. A handbook of management and leadership: A guide to managing for results. London: Kogan Page, 2005. ISBN 0-7494-4344-8 .
DRUCKER, P. F. Managing for the future. Abington: Routledge, 2011. ISBN 978-0-75060-909-8 .

Doporučená literatura

OAKLAND,J.S.: Total Quality Management and Operatioal Excellence. Text with Cases.London: Routledge., 2014. ISBN 978-0-415-63550-9 
O´DELL,C. and HUBERT,C.: The New Edge of Knowledge. Hoboken: Wiley and Son, 2011. ISBN 978-0-470-91739-8


Language of instruction čeština, angličtina
Code 639-0939
Abbreviation LZMK
Course title Human resources at quality management
Coordinating department Department of Quality Management
Course coordinator Ing. Zdenka Hofbruckerová, Ph.D.