1. Content and importance of quality planning.
2. Quality planning according to ISO 9001. Quality plans.
3. Methodologies of product quality planning.
4. QFD and its use. House of Quality. Four-matrices approach to QFD.
5. Design Review.
6. Minimizing the risks of potential failures with using Failure Mode and Effect Analysis. Design FMEA. Process FMEA.
7. Process capability analysis and machine capability analysis.
8. Process capability indices and their interpretation. Estimation of probability of nonconforming products occurrence.
9. Statistical properties of measurement systems.
10. Seven new quality management tools and their use for quality planning. Affinity diagram. Interrelationship diagram.
11. Systematic diagram. Matrix diagram. PDPC diagram.
12. Matrix data analysis, numerical and graphical methods.
13. Network diagram and its use. Time slakes. Gantt diagram.
14. Methodology of quality improvement. PDCA cycle. Quality Journal methodology.
2. Quality planning according to ISO 9001. Quality plans.
3. Methodologies of product quality planning.
4. QFD and its use. House of Quality. Four-matrices approach to QFD.
5. Design Review.
6. Minimizing the risks of potential failures with using Failure Mode and Effect Analysis. Design FMEA. Process FMEA.
7. Process capability analysis and machine capability analysis.
8. Process capability indices and their interpretation. Estimation of probability of nonconforming products occurrence.
9. Statistical properties of measurement systems.
10. Seven new quality management tools and their use for quality planning. Affinity diagram. Interrelationship diagram.
11. Systematic diagram. Matrix diagram. PDPC diagram.
12. Matrix data analysis, numerical and graphical methods.
13. Network diagram and its use. Time slakes. Gantt diagram.
14. Methodology of quality improvement. PDCA cycle. Quality Journal methodology.