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Introduction to Quality Management

Introduction to Quality Management
639-2016/01
čeština

Summary

The aim of the course is to provide students a comprehensive overview of the quality management and its aspect, to be taught in the specialization of Quality Management at the Technical University of Ostrava. All the subjects, which are taught at the department of quality management as well as their content, meaning and interdependence in the individual areas of quality management will be introduced. The content of the graduates' work and the possibility of their employment will be presented to students during specialized excursions.

Literature

KIRAN, D. R. Total quality management: key concepts and case studies. Amsterdam: Elsevier/Butterworth-Heinemann, 2017. ISBN 978-0-12-811035-5 .
MENDENHALL, W. and T. SINCICH. Statistics for engineering and the sciences. Sixth edition. Boca Raton: CRC Press, Taylor & Francis Group, 2016. ISBN 978-1-4987-2885-0 .
BENCSIK, A. Knowledge management initiatives and strategies in small and medium enterprises. Hershey: IGI Global, 2017. ISBN 978-1-5225-1642-2 .
MILTON, J. S., J. C. ARNOLD and L. KWONG. Probability and statistics: for engineering and the computing sciences. Singapore: McGraw-Hill, c2013. ISBN 978-0-07-108785-8 .

Advised literature

LOSHIN, D. Enterprise knowledge management: the data quality approach. San Diego: Morgan Kaufmann, 2007. ISBN 978-0-12-455840-3 .
RUGGLES, R. L. Knowledge management tools. Boston: Butterworth-Heinemann, 2009. ISBN 978-0-7506-9849-8 .
DECOURSEY, W. J. Statistics and probability for engineering applications with Microsoft Excel. Boston: Newnes, 2007. ISBN 978-0-7506-7618-2 .
MICHAEL A. W., D. TJOSVOLD and K. G. SMITH. International handbook of organizational teamwork and cooperative working. Chichester, West Sussex: Wiley, 2008. ISBN 9780470696712 .
PETER W.M. J. Statistical methods in engineering and quality assurance. New York: Wiley, 2008. ISBN 9780470316825 .


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Language of instruction čeština
Code 639-2016
Abbreviation UMK
Course title Introduction to Quality Management
Coordinating department Department of Quality Management
Course coordinator Ing. Mgr. Petra Halfarová, Ph.D.