https://www.vsb.cz/e-vyuka/cs/subject/639-2017/01
http://katedry.fmmi.vsb.cz/Opory_FMMI/639/639-Systemy%20managementu%20kvality.pdf
Quality Management
| Type of study | Bachelor |
|---|---|
| Language of instruction | Czech |
| Code | 639-2017/01 |
| Abbreviation | MK |
| Course title | Quality Management |
| Credits | 5 |
| Coordinating department | Department of Quality Management |
| Course coordinator | Ing. David Vykydal, Ph.D. |
Subject syllabus
Lectures:
1. Introduction to quality management, terms and definitions.
2. Quality management basic principles, concepts and approaches.
3. Requirements and recommendations of the ISO 9000 family of standards.
4. Process approach implementation at quality management.
5. Fundamental areas of quality management systems processes.
6. Quality management at design and development stage. Basic methods and tools of quality planning.
7. Processes of quality management at purchasing.
8. Processes of quality management during product realization.
9. Economic features of quality management. Quality related costs and their measurement.
10. Quality management at supporting processes.
11. Product verification. Basic forms of quality inspection – meaning and functions. Control of non-conforming products.
12. Fundamentals and procedures of quality management systems audits.
13. Improvement methodologies. Basic methods and tools of quality improvement.
14. EU approaches to quality assurance and conformity assessment.
1. Introduction to quality management, terms and definitions.
2. Quality management basic principles, concepts and approaches.
3. Requirements and recommendations of the ISO 9000 family of standards.
4. Process approach implementation at quality management.
5. Fundamental areas of quality management systems processes.
6. Quality management at design and development stage. Basic methods and tools of quality planning.
7. Processes of quality management at purchasing.
8. Processes of quality management during product realization.
9. Economic features of quality management. Quality related costs and their measurement.
10. Quality management at supporting processes.
11. Product verification. Basic forms of quality inspection – meaning and functions. Control of non-conforming products.
12. Fundamentals and procedures of quality management systems audits.
13. Improvement methodologies. Basic methods and tools of quality improvement.
14. EU approaches to quality assurance and conformity assessment.
E-learning
Literature
DEFOE, J.A. Juran's Quality Handbook: The Complete Guide to Performance Excellence. Seventh Edition 7th Edition. Columbus: McGraw-Hill Education, 2016. ISBN 978-1259643613 .
OAKLAND, J. S. Total quality management and operational excellence: text with cases. 4th ed. London: Routledge, 2014. ISBN 978-0-415-63549-3.
ISO 9001:2015 Quality management systems - Requirements. Geneva: International Organization for Standardization, 2015.
OAKLAND, J. S. Total quality management and operational excellence: text with cases. 4th ed. London: Routledge, 2014. ISBN 978-0-415-63549-3.
ISO 9001:2015 Quality management systems - Requirements. Geneva: International Organization for Standardization, 2015.
Advised literature
PYZDEK, T. a P.A. KELLER. The handbook for quality management: a complete guide to operational excellence. 2nd ed. New York: McGraw-Hill, 2013. ISBN 978-0-07-179924-9.
DENTCH, M.P. The ISO 9001:2015 implementation handbook: using the process approach to build a quality management system [CD-ROM]. Milwaukee: ASQ Quality Press, 2017. ISBN 978-0-87389-938-3.
DENTCH, M.P. The ISO 9001:2015 implementation handbook: using the process approach to build a quality management system [CD-ROM]. Milwaukee: ASQ Quality Press, 2017. ISBN 978-0-87389-938-3.