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Quality Management

Summary

The subject is oriented on explanation of quality management meaning, principles, processes and basic methods and tools of quality management systems. Basic quality management concepts and procedures of quality management at various stages of product life cycle will be explained too. The attention will be also paid to economic analyses within quality management systems, as well as to their audits and continuous improvement.

Literature

DEFOE, J.A. Juran's Quality Handbook: The Complete Guide to Performance Excellence. Seventh Edition 7th Edition. Columbus: McGraw-Hill Education, 2016. ISBN 978-1259643613 .
OAKLAND, J. S. Total quality management and operational excellence: text with cases. 4th ed. London: Routledge, 2014. ISBN 978-0-415-63549-3 .
ISO 9001:2015 Quality management systems - Requirements. Geneva: International Organization for Standardization, 2015.

Advised literature

PYZDEK, T. a P.A. KELLER. The handbook for quality management: a complete guide to operational excellence. 2nd ed. New York: McGraw-Hill, 2013. ISBN 978-0-07-179924-9.
DENTCH, M.P. The ISO 9001:2015 implementation handbook: using the process approach to build a quality management system [CD-ROM]. Milwaukee: ASQ Quality Press, 2017. ISBN 978-0-87389-938-3.


Language of instruction angličtina, čeština, čeština
Code 639-2017
Abbreviation MK
Course title Quality Management
Coordinating department Department of Quality Management
Course coordinator Ing. David Vykydal, Ph.D.