Lectures:
1. Introduction to quality management, terms and definitions.
2. Quality management basic principles, concepts and approaches.
3. Requirements and recommendations of the ISO 9000 family of standards.
4. Process approach implementation at quality management.
5. Fundamental areas of quality management systems processes.
6. Quality management at design and development stage. Basic methods and tools of quality planning.
7. Processes of quality management at purchasing.
8. Processes of quality management during product realization.
9. Economic features of quality management. Quality related costs and their measurement.
10. Quality management at supporting processes.
11. Product verification. Basic forms of quality inspection – meaning and functions. Control of non-conforming products.
12. Fundamentals and procedures of quality management systems audits.
13. Improvement methodologies. Basic methods and tools of quality improvement.
14. EU approaches to quality assurance and conformity assessment.
Tutorial:
1. Interpretation of requirements of ISO 9001 - Part 1.
2. Interpretation of requirements of ISO 9001 - Part 2.
3. Management of the quality management system documentation.
4. Control of nonconforming outputs.
5. Application of process approach in quality management - Part 1.
6. Application of process approach in quality management - part 2.
7. Presentation of selected topics in the area of quality management - part 1.
8. Examples of cost-related expenditure analyzes - Part 1.
9. Examples of cost-related expenditure analyzes - Part 2.
10. Risk Consideration Procedures in Quality Management Systems.
11. Preparation of internal audits in quality management systems, design of check-lists.
12. Evaluation and selection of suppliers in quality management systems.
13. Presentation of selected topics in the area of quality management - part 2.
14. Credit test.
1. Introduction to quality management, terms and definitions.
2. Quality management basic principles, concepts and approaches.
3. Requirements and recommendations of the ISO 9000 family of standards.
4. Process approach implementation at quality management.
5. Fundamental areas of quality management systems processes.
6. Quality management at design and development stage. Basic methods and tools of quality planning.
7. Processes of quality management at purchasing.
8. Processes of quality management during product realization.
9. Economic features of quality management. Quality related costs and their measurement.
10. Quality management at supporting processes.
11. Product verification. Basic forms of quality inspection – meaning and functions. Control of non-conforming products.
12. Fundamentals and procedures of quality management systems audits.
13. Improvement methodologies. Basic methods and tools of quality improvement.
14. EU approaches to quality assurance and conformity assessment.
Tutorial:
1. Interpretation of requirements of ISO 9001 - Part 1.
2. Interpretation of requirements of ISO 9001 - Part 2.
3. Management of the quality management system documentation.
4. Control of nonconforming outputs.
5. Application of process approach in quality management - Part 1.
6. Application of process approach in quality management - part 2.
7. Presentation of selected topics in the area of quality management - part 1.
8. Examples of cost-related expenditure analyzes - Part 1.
9. Examples of cost-related expenditure analyzes - Part 2.
10. Risk Consideration Procedures in Quality Management Systems.
11. Preparation of internal audits in quality management systems, design of check-lists.
12. Evaluation and selection of suppliers in quality management systems.
13. Presentation of selected topics in the area of quality management - part 2.
14. Credit test.