Vykydal, David; Tylečková, Eva; Advanced Quality Management Systems (Selected Chapters)
(EN, PDF, 2 MiB)
Vykydal, David; Tylečková, Eva; Customer satisfaction and loyalty matrix (presentation) (EN, PDF, 364 KiB)
Vykydal, David; Tylečková, Eva; EFQM model (presentation) (EN, PDF, 601 KiB)
Vykydal, David; Tylečková, Eva; Integrated management systems (presentation) (EN, PDF, 379 KiB)
Vykydal, David; Tylečková, Eva; Integrated management systems (presentation) (EN, PPTX, 802 KiB)
Vykydal, David; Tylečková, Eva; Organizational Excellence : Framework, models, assessment (presentation) (EN, PPTX, 4 MiB)
Vykydal, David; Tylečková, Eva; Quality 4.0 : Closed-loop quality management systems (presentation) (EN, PPTX, 779 KiB)
Vykydal, David; Tylečková, Eva; Customer satisfaction and loyalty matrix (presentation) (EN, PDF, 364 KiB)
Vykydal, David; Tylečková, Eva; EFQM model (presentation) (EN, PDF, 601 KiB)
Vykydal, David; Tylečková, Eva; Integrated management systems (presentation) (EN, PDF, 379 KiB)
Vykydal, David; Tylečková, Eva; Integrated management systems (presentation) (EN, PPTX, 802 KiB)
Vykydal, David; Tylečková, Eva; Organizational Excellence : Framework, models, assessment (presentation) (EN, PPTX, 4 MiB)
Vykydal, David; Tylečková, Eva; Quality 4.0 : Closed-loop quality management systems (presentation) (EN, PPTX, 779 KiB)