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Soft Skills I

Type of study BachelorFollow-up Master
Language of instruction Czech
Code 711-0527/20
Abbreviation SS
Course title Soft Skills I
Credits 2
Coordinating department Department of Social Sciences
Course coordinator Mgr. Martina Schneiderová, Ph.D.

Subject syllabus

1. Soft skills – meaning, description, development possibilities.
2. Self-management – ​​developing the ability to manage oneself.
3. CV – form, content, trends.
4. Cover letter – structure and content.
5. Preparation for the recruitment – organization , assessment center, model situations.
6. Career planning – diagnostics (career type, team roles, self-knowledge – Belbin, MBTI, etc.).
7. Time management – ​​developing the ability to plan, adhere to the plan, meet deadlines.
8. Communication skills – communication scheme, communication phases, types of communication.
9. Non-verbal communication – functions, analysis of basic signals, arrangement of the space for communication.
10. Verbal communication – interview, principles of effective communication.
11. Communication techniques – presentation, leading a meeting, moderation, self-presentation.
12. Negotiating with clients – tactical aspects of dealing with clients, managing manipulative approaches.
13. Stress management – ​​stress response, stress and strain management techniques.

E-learning

LMS, MS Teams

Literature

GALLO, Carmine. Five Stars: The Communication Secrets to Get from Good to Great. New York: St. Martin's Publishing Group, 2018. ISBN 9781250183477 .
LUDWIG, Petr. The end of procrastination: how to stop postponing and live a fulfilled life. Brno: Jan Melvil Publishing, 2016. ISBN 978-80-7555-020-0 .
PRINCE, Emma-Sue. Seven Skills for the Future. London: Pearson, 2019. ISBN 9781292259192 .

Advised literature

BERNE, Eric. Games people play : the psychology of human relationships. London: Penguin Books, c1964. ISBN 0-14-002768-8 .
BALCAR, Jiří. Soft skills and their importance on the Czech labour market. Ostrava: VŠB-TU Ostrava, 2018. ISBN 978-80-248-4245-5.
GALLO, Carmine. The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience. New York: McGraw Hill Professional, 2009. ISBN 9780071636759 .
FORSYTH, Patrick. Successful Time Management: How to be Organized, Productive and Get Things Done. London: Kogan Page Publishers, 2019. ISBN 9780749498887 .
MEHRABIAN, Albert. Nonverbal Communication. London: Routledge, 2017. ISBN 9781351308717 .
MŰHLFEIT, Jan & Melina COSTI. The Positive Leader: How Energy and Happiness Fuel Top-Performing Teams. London: Pearson, 2017. ISBN 9781292166155 .
MORRIS, Desmond. Peoplewatching. London: Vintage, 2002. ISBN 978-009-942978-4 .
MORRIS, Desmond. The human animal: a personal view of the human species, 1994. London: BBC Books. ISBN 978-056-337021-5 .