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Fundamentals of Social Manners - Etiquette

Type of study MasterBachelorFollow-up Master
Language of instruction Czech
Code 711-0609/05
Abbreviation ZSCH
Course title Fundamentals of Social Manners - Etiquette
Credits 2
Coordinating department Department of Social Sciences
Course coordinator Mgr. Petra Kowaliková, Ph.D.

Osnova předmětu

1. Etiquette, a historical excursion and current concepts.
2. General rules of the social intercourse.
3. Social communication.
PROFESSIONAL ETIQUETTE
4. Ethical behavior as a part of the corporate culture.
5. Internal and external communication within the company.
6. A culture of foreign companies.
ETIQUETTE OF PRIVATE EVENTS
7. Family and religious ceremonies.
8. Social enterprises and events.
9. Table manners and dining etiquette.

E-learning

The course is not taught through e-learning.

Povinná literatura

ADAIR, John Eric. Effective Communication: The Most Important Management Skill of All. 2nd ed. Pan Macmillan, 2009. ISBN 978-0-330-50426-3 .
CHANEY, Lillian H.; MARTIN, Jeanette S. The essential guide to business etiquette. 2nd ed. Greenwood Publishing Group, 2007. ISBN 978-0-275-99714-4 .
HOFSTEDE, Geert; HOFSTEDE, Gert Jan; MINKOV, Michael. Cultures and organizations. 3rd ed. New York: McGraw-Hill, 2010. ISBN 978-0-0716-6418-9 .
MORGAN, John. Debrett's New Guide to Etiquette and Modern Manners: The Indispensable Handbook. 2nd ed. Macmillan, 2007. ISBN 978-0-312-28124-3 .
ROBINSON, David Foster. Business etiquette: your complete guide to correct behaviour in business. 2nd ed. Kogan Page Publishers, 2000. ISBN 0-7494-3258-6 .

Doporučená literatura

EICHLER, Lillian. Book of etiquette. 1st ed. Cosimo, Inc., 2013. ISBN 978-1-60520-976-0 .
MARTIN, Jeanette S., CHANEY, Lillian H. Global Business Etiquette: A Guide to International Communication and Customs. 2nd ed. ABC-CLIO, 2012. ISBN 978-0-313-39717-2 .
RAMESH, Gopalaswamy; RAMESH, Mahadevan. THE ACE of soft skills. Attitude, communication and etiquette for success. 1st ed. New Delhi: Dorling Kindersley, 2010. ISBN 978-81-317-3285-4 .
SCHEIN, Edgar H. The corporate culture survival guide. 2nd, rev. ed. Jossey Bass, 2009. ISBN 978-0-4702-9371-3 .


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