Skip to main content
Skip header
Close

Searching

Fundamentals of Social Manners - Etiquette

Fundamentals of Social Manners - Etiquette
711-0609/01
čeština Fundamentals of Social Manners - Etiquette
711-0609/02
čeština Fundamentals of Social Manners - Etiquette
711-0609/03
čeština Fundamentals of Social Manners - Etiquette
711-0609/04
čeština Fundamentals of Social Manners - Etiquette
711-0609/05
čeština Fundamentals of Social Manners - Etiquette
711-0609/06
čeština Fundamentals of Social Manners - Etiquette
711-0609/07
čeština Fundamentals of Social Manners - Etiquette
711-0609/08
angličtina Fundamentals of Social Manners - Etiquette
711-0609/09
angličtina Fundamentals of Social Manners - Etiquette
711-0609/10
čeština Fundamentals of Social Manners - Etiquette
711-0609/11
angličtina

Summary

In the contemporary society, employers emphasize not only professional
knowledge and competencies, but also social and communication skills. The aim
of the course is to cultivate this skills: the aim is the mastering - knowledge, and ability to apply - of the social rules and conventions. The fundamental element is the understanding of general rules of social intercourse and application of rules to the particular situations - professional and private. An important part of the course is focused on social interaction, verbal and non-verbal communication, on professional manners and on the resolving of difficult social events. The professional practice could be linked to participation in social functions and events. Therefore
students are led to successfully representation of the firm and of themselves(code of conduct, dressing, and feasting). A significant part of the course is focused on corporate culture, internal and external business communication and culture of foreign companies.

Literature

ADAIR, John Eric. Effective Communication: The Most Important Management Skill of All. 2nd ed. Pan Macmillan, 2009. ISBN 978-0-330-50426-3 .
CHANEY, Lillian H.; MARTIN, Jeanette S. The essential guide to business etiquette. 2nd ed. Greenwood Publishing Group, 2007. ISBN 978-0-275-99714-4 .
HOFSTEDE, Geert; HOFSTEDE, Gert Jan; MINKOV, Michael. Cultures and organizations. 3rd ed. New York: McGraw-Hill, 2010. ISBN 978-0-0716-6418-9 .
MORGAN, John. Debrett's New Guide to Etiquette and Modern Manners: The Indispensable Handbook. 2nd ed. Macmillan, 2007. ISBN 978-0-312-28124-3 .
ROBINSON, David Foster. Business etiquette: your complete guide to correct behaviour in business. 2nd ed. Kogan Page Publishers, 2000. ISBN 0-7494-3258-6 .

Advised literature

EICHLER, Lillian. Book of etiquette. 1st ed. Cosimo, Inc., 2013. ISBN 978-1-60520-976-0 .
MARTIN, Jeanette S., CHANEY, Lillian H. Global Business Etiquette: A Guide to International Communication and Customs. 2nd ed. ABC-CLIO, 2012. ISBN 978-0-313-39717-2 .
RAMESH, Gopalaswamy; RAMESH, Mahadevan. THE ACE of soft skills. Attitude, communication and etiquette for success. 1st ed. New Delhi: Dorling Kindersley, 2010. ISBN 978-81-317-3285-4 .
SCHEIN, Edgar H. The corporate culture survival guide. 2nd, rev. ed. Jossey Bass, 2009. ISBN 978-0-4702-9371-3 .


back to search page
Language of instruction čeština, čeština, čeština, čeština, čeština, čeština, čeština, angličtina, angličtina, čeština, angličtina
Code 711-0609
Abbreviation ZSCH
Course title Fundamentals of Social Manners - Etiquette
Coordinating department Department of Social Sciences
Course coordinator Mgr. Petra Kowaliková, Ph.D.