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Crisis Communication in Air Transport

Language of instruction čeština
Code 711-0630
Abbreviation KKLD
Course title Crisis Communication in Air Transport
Coordinating department Department of Social Sciences
Course coordinator Mgr. Martina Schneiderová, Ph.D.

Summary

The course Crisis Communication in Air Transport provides a comprehensive insight into the issues of communication in emergency situations specific to air traffic. The teaching combines the theoretical foundations of communication processes with practical training of skills and psychological preparation for managing high stress.

Literature

MARTINUSSEN, Monica and HUNTER, David R. Aviation Psychology and Human Factors. Second edition. Boca Raton: CRC Press, Taylor & Francis Group, 2018. Print. ISBN 9781498757522 .
EUROPEAN UNION AVIATION SAFETY AGENCY. AMC and GM to Commission Regulation (EU) No 965/2012: Flight Crew CRM Training. Cologne: EASA, 2024.

Advised literature

KOSTIC, A. a D. CHADEE, 2014. The Social Psychology of Nonverbal Communication. Palgrave Macmillan. ISBN 978-1-137-34585-1 .
MORRIS, Desmond, 1994. The Human Animal: A Personal View of the Human Species. ISBN 978-0563370215 .