A student will learn about misunderstandings resulting in unawareness of cross-cultural differences, will learn to characterize "Niche tourism", to react to specialized needs of customers with disabilities, to plan business travel and discuss receptionist's duties.
Povinná literatura
WALKER, R., HARDING, K. Tourism 2 Student´s Book. Oxford: Oxford University Press 2007. ISBN 978-019-455105-2.
Doporučená literatura
STUART , R., EDWARDS, L. English Vocabulary in Use Pre-Intermediate, Intermediate. Cambridge. Cambridge University Press 2006. ISBN 9780521614658.
MURPHY, R., SMALZER, W. R. Cambridge English Grammar In Use Intermediate Incl Answers 2nd Edition. Cambridge: Cambridge University Press 2000. ISBN 10 0521625971.