VYKYDAL, D. a TYLEČKOVÁ, E.: Advanced Quality Management Systems (Selected chapters). Electronic study support. Ostrava: VŠB-TUO, 2024. Available from: https://lms.vsb.cz/course/view.php?id=143289
The EFQM Model. Revised 2nd edition. Brussels: EFQM, 2021. ISBN 978-90-5236-870-2 . Available from: https://lms.vsb.cz/course/view.php?id=143289
DeFEO,J.A.: Juran´s Quality Handbook. Seventh Edition. New York: McGraw Hill, 2023. ISBN 978-12-6582-16-54
Advanced Quality Management Systems
| Language of instruction | angličtina, čeština |
|---|---|
| Code | 639-3017 |
| Abbreviation | PSMK |
| Course title | Advanced Quality Management Systems |
| Coordinating department | Department of Quality Management |
| Course coordinator | Ing. Andrea Sütőová, Ph.D. |
Summary
To obtain knowledge focused on explanation of quality management principles from the point of top managers view, as well as on implementation and development selected methods and tools for customer feedback and following methods oriented to discovering areas for quality management systems improvement. To understand special requirements of automotive industry to quality management systems.
Literature
Advised literature
LUTHRA, S.; GARG, D.; AGARWAL, A. and MANGLA, S. K.: Total quality management (TQM): principles, methods, and applications. Mathematical engineering, manufacturing, and management sciences. Boca Raton: CRC Press, Taylor & Francis Group, 2021. ISBN 978-0-367-51283-5.
YANG, K.: Quality in the era of industry 4.0: integrating tradition and innovation in the age of data and AI. Hoboken, New Jersey: Wiley, [2024]. ISBN 978-1-119-93244-4.
TEPLICKÁ, K.: Tools and methods of quality management in the context of industry 5.0: science monograph. Ostrava: VSB - Technical University of Ostrava, 2025. ISBN 978-80-248-4804-4.
YANG, K.: Quality in the era of industry 4.0: integrating tradition and innovation in the age of data and AI. Hoboken, New Jersey: Wiley, [2024]. ISBN 978-1-119-93244-4.
TEPLICKÁ, K.: Tools and methods of quality management in the context of industry 5.0: science monograph. Ostrava: VSB - Technical University of Ostrava, 2025. ISBN 978-80-248-4804-4.