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Knowledge Management

Type of study Follow-up Master
Language of instruction Czech
Code 639-3018/01
Abbreviation KM
Course title Knowledge Management
Credits 5
Coordinating department Department of Quality Management
Course coordinator Ing. Zdenka Hofbruckerová, Ph.D.

Subject syllabus

1. A new knowledge economy. Knowledge management as a part of enterprise-wide management.
2. The role of knowledge management in the quality management system. Links to knowledge management in quality management standards.
3. From the Learning Organization to the knowledge society. Intellectual capital. Innovative corporate culture.
4. Data - Information - Knowledge. Basic approaches to knowledge management.
5. The role of creativity in creating new knowledge. Specific knowledge features. Knowledge as a carrier of competitiveness in Industry 4.0.
6. Basic categories of activities and operations in the field of change of managerial environment - from competition to product to knowledge competition.
7. Analysis of the needs of the development of the employees' knowledge. The process of cognition of knowledge.
8. New knowledge - focus on intangible assets. Business knowledge as a competitive advantage. Knowledge Management Cycle.
9. Knowledge assessment methods. Knowledge accounts.
10. The importance of knowledge management in planning and continuous improvement processes.
11. Knowledge in Baťa management system.

Literature

SENGE, P. The Fifth Discipline: The Art and Practise of Learning Organization. New York: Doubleday, 1990. ISBN 9780385260947 .
LIEBOWITZ, J. Knowledge Management Handbook: Collaboration and Social Networking. Boca Raton, FL: CRC Press, 2012. ISBN 9781439878033.
SENGE, P. a N. WILLY. Learning Organizations. [New York?]: Culp Press, 2012. ISBN 9786201930629 .
GROFF, T. R. a T. P. JONES. Introduction to Knowledge Management: KM in Business. [New York?]: Butterworth Heinemann, 2003. ISBN 0-7506-728-7.

Advised literature

MISHRA, J. K. Knowledge Management: Complexity, Learning and Sustainable Innovation. New Delhi: GLobal India Publications Pvt Ltd., 2009. ISBN 978-93-80228-15-0 .
MERTINS, K., P. HEISIG a J. VORBECK. Knowledge Management: Best Practices in Europe. Berlin: Springer, 2001. ISBN 978-3-662-04468-1 .
ZELENÝ, M. Human System Management. World Scientific Publishing, Singapore, 2005. ISBN 981-02-4913-6 .