FAQ

Revalidation stamp can extend the validity of university card.

It is necessary to come with a card to the Card Center or other places listed on the section Provided services at Card center homepage website - such as the Library at EkF, etc.). You can find a price of revalidation in pricelist. Payment can be done by casch or cashless using EPS.

It is possible to extend validity only after new academic year enroll.

The card can be blocked via the web or by contacting the Card Center. To issue a new card it is necessary to come to the Card Center during working hours. Issuance of a duplicate is charged according to the price list.
If you own a card with ODIS functionality, you need to block the card via the website or at the ODIS contact point. After issuing a new card with ODIS functionality, it is possible to transfer what was on the original ODIS card (e.g. coupon) at the ODIS contact point.

Please come to the Card Center with your ID card. We will check if there is a problem with the chip. It is guaranteed for 2 years. The warranty does not cover mechanical damage to the card.

If a duplicate card is issued see the price list (if the exchange is not covered by the warranty or the card was issued more than 5 years ago).

You don't have to go to Ostrava. You can arrange everything at the place of study

Just contact your study officer who will arrange everything. However, you must inform her of the type of card you require hand over the photo and if necessary pay a fee for the card (eg for an ISIC).

It is necessary to hand over the ID photo to the study assistant. On the back of the photo must be a unique identifier of the person - personal number at VŠB or surname, name and date of birth.

Other requirements correspond to the usual requirements for photography:

You have been issued with a key fob for your card, here are some tips on how to use it.

The key fob has the same functionality as the card, so if you lose it, you need to block it as soon as possible to prevent its misuse, either on the website or at the Card Centre.

Compared to the card, the key fob has a lower reading distance (approx. 50%) due to its smaller size. And if the reader is placed on a metal base it may not work with the key fob at all. In this case, the key fob should be placed tightly on the surface of the reader, or the key fob should be used to find a suitable place on the reader (centre, corners, edges). Alternatively, if possible, lift the reader (distance it from the metal base - 3-5 cm is sufficient).

Because the key fob does not contain visual identification of the authorized owner, like a card, some University services may be unavailable (e.g. in the Central Library).

It is necessary to come to the Card Center persally (with an employee / student card). The keychain will be issued after a fee payment (see Price list). It is possible to pay in cash at the Card Center or cashless via EPS (https://eps.vsb.cz).