| Course Unit Code | 450-2101/01 |
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| Number of ECTS Credits Allocated | 3 ECTS credits |
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| Type of Course Unit * | Compulsory |
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| Level of Course Unit * | First Cycle |
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| Year of Study * | Second Year |
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| Semester when the Course Unit is delivered | Summer Semester |
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| Mode of Delivery | Face-to-face |
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| Language of Instruction | Czech |
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| Prerequisites and Co-Requisites | Course succeeds to compulsory courses of previous semester |
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| Name of Lecturer(s) | Personal ID | Name |
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| GLU025 | Mgr. Kateřina Glumbíková, Ph.D. |
| KUZ0051 | Mgr. Iva Kuzníková, Ph.D. |
| CIL0019 | Mgr. Kateřina Cilečková, Ph.D. |
| DOR0067 | Mgr. Šárka Dořičáková |
| CUB0025 | Mgr. Bc. Alexandra Čubová |
| BJE0006 | Mgr. Monika Bjelončíková |
| Summary |
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| Learning outcomes of the course unit The subject acquaints with the basics of working with the client in social services in terms of the system of social services itself, including quality standards in social services and clients of social services. Defines the position of a worker in social services and represents its role. It focuses on the position of law and ethics in social services. He also focuses on psychohygiene and ensuring personal security. |
| Learning Outcomes of the Course Unit |
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- Can list and describe the characteristics of selected target groups of clients,
- means the activities of a worker in social services,
- understands the importance of the concept of needs especially for clients with mental illness, disabilities and the elderly,
- knows the roles of a worker in social services,
- knows the basics of crisis theory and crisis intervention,
- knows the state of crisis,
- can apply the method of crisis intervention in the basic range of specialized topics and can use the acquired skills while working with the client,
- can apply skills for effective communication with clients, their families and a broader network of relationships,
- has the basic competence to guide a person through its crisis,
- knows contemporary approaches and concepts of leisure time,
- knows free time functions, free time principles and their differences,
- knows institutions and leisure organizations in terms of both history and present,
- can plan and lead leisure activities with specific educational goals,
- can apply activation and educational techniques while working with the client,
- knows the types of social services,
- knows the obligations of the provider in connection with registration of social services pursuant to Act No. 108/2006 Coll., on Social Services,
- knows the standards of quality of social services and can apply them in practice,
- knows qualification requirements in social services,
- Can map the needs of social service clients and plan individually,
- has the basic competence to involve the client in decision making,
- knows the issue of the social service contract, the relationship between the Social Services Act and the Civil Code,
- knows the legal rules on the question of the lawfulness, the limitation in the lawfulness, the guardianship law, the rights and duties of the guardian,
- knows the legal regulation of confidentiality according to the Act on Social Services, the Personal Data Protection Act and the GDPR,
- has insight into the SP Code of Ethics, basic human rights and distinguishes situations of possible threats or non-compliance,
- has an overview of causes and prevention of the client's dependence on the social service and in the field of prevention of abuse and abuse of users of social services,
- Focuses on the theories of stress, mental well-being and safety,
- acquire the necessary skills and competencies of awareness and reflection of the practice of practice on their psyche,
- can actively handle the demands of practice in order to be able to achieve mental well-being and security. |
| Course Contents |
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1. Work with a client in social services
- defining work with a client in social services; employee in social services and his / her role, target groups of workers in social services; the basics of free time pedagogy - activation, educational and educational techniques; the bases of crisis intervention; Teacher: Mgr. Iva Kuzníková Ph.D., Mgr. Šárka Dořičáková, Bc., Mgr. Alexandra Čubová; range 10 hours
2. Quality in social services and quality standards in social services
- types of social services; provider obligations and standards of quality of social services; qualifications in social services; individual planning and mapping of the client's needs; engaging the client in decision making; Teacher: Mgr. Šárka Dořičáková; range 8 hours
3. Law in social services
- the law on social services; legal capacity; trusteeship; confidentiality and protection of personal data; Teacher: Mgr. Kateřina Cilečková, Ph.D .; range 8 hours
4. Ethics in social services
- ethical codes; ethical dilemmas in social services; basic human rights and their protection in the social service; ethics of the work of a worker in soc. services; prevention of the client's dependence on the social service; prevention of abuse
and abuse of persons to whom social services are provided; Teacher: Mgr. Monika Bjelončíková; range 8 hours
5. Psychohygiena and personal safety
- mental stress and stress versus psychological well-being and safety; the cycle of caring and the fatigue of compassion; self-care and care for others; techniques for coping with stress and promoting psychological well-being: self-awareness, mindfulness and reflexivity; sources of psychological well-being and safety and their use; gentle self-defense rules when working with a client; working with clients potentially endangering psychological well-being and safety: working with aggressive clients; working with clients potentially endangering psychological well-being and safety: working with clients across borders and manipulative clients; Teacher: Mgr. Kateřina Glumbíková, Ph.D .; range 8 hours |
| Recommended or Required Reading |
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| Required Reading: |
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BANKS, S. 2006. Ethics and values in social work. Palgrave Macmillan. Basinstoke, ISBN 1-40399420-X.
BROWN, K. W., CRESWELL, J. D., RYAN, R. M. 2016. Handbook of mindfullness. Theory, research and practice. NY: Guilford Publications.
IFSW. 2014. Global Definition of Social Work [online]. [2. 12. 2016]. Dostupné z: http://ifsw.org/policies/definition-of-social-work/.
PAYNE, Malcolm, 2016. Modern Social Work Theory. 4. vyd. New York: Oxford University Press. ISBN 978-0-19-061524-6. |
BAŠTECKÁ, B. a kol., 2013. Psychosociální krizová spolupráce: Grada Publishing. 978-80-247-7554-8.
Česká republika. 1992. Listina základních práv a svobod. In: Sbírka zákonů, Česká republika. roč. 1993, částka 1, usnesení předsednictva České národní rady č. 2, s. 17-23. Dostupný z: http://aplikace.mvcr.cz/sbirka-zakonu/ViewFile.aspx?type=z&id=22426. ISSN 1211-1244.
KALVACH, Z., ČELEDOVÁ, L., HOLMEROVÁ, I. 2011. Křehký pacient a primární péče. Praha: Grada.
KAPLÁNEK, Michal a kol. 2017. Volný čas a jeho význam ve výchově. Praha: Portál, 2017. ISBN 978-80-262-1250-8.
KOTTLER, J., A.2013. Profesní psychohygiena terapeuta: cvičení a náměty pro sebehodnocení, seberozvoj a péči o sebe sama. Praha: Portál. ISBN 9788026203728.
KUZNÍKOVÁ, I. a kol. 2011. Sociální práce ve zdravotnictví. Praha: Grada.
MALÍK HOLASOVÁ, V. 2014. Kvalita v sociální práci a sociálních službách. Praha: Grada. ISBN 978-80-247-4315-8.
MATOUŠEK, O., KOLÁČKOVÁ J., KODYMOVÁ P. 2005. Sociální práce v praxi. Praha: Portál. ISBN 80-7367-002-X.
Sdělení č. 72/201611 Uoou, Obecné nařízení o ochraně osobních údajů (GDPR).
ŠPATENKOVÁ, N. 2017. Krize a krizová intervence. Praha: Grada. Psyché (Grada). ISBN 978-80-24753-27-0.
Vyhláška č. 505/2006 Sb., kterou se provádějí některá ustanovení zákona o sociálních službách.
Zákon č. 89/2012 Sb., občanský zákoník.
Zákon č. 101/2000 Sb., o ochraně osobních údajů a o změně některých zákonů.
Zákon č. 108/2006 Sb., o sociálních službách.
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| Recommended Reading: |
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JEFFREY, C., A. 2013, Trauma: A Social Theory: John Wiley & Sons. ISBN 978-0-745-66135-3.
KNOTT, CH., & SCRAGG, T. 2016. Reflective Practice in Social Work. London: Sage.
NASW. 1999. Code of Ethics of the National Association of Social Workers [online]. [2. 12. 2016]. Dostupné z: https://umaine.edu/socialwork/files/2013/02/NASW-Code-of-Ethics.pdf.
REAMER, F., G. 2002. Eye on Ethics Making Difficult Decisions. Social Work Today. [online]. [29. 10. 2017]. Dostupné z: http://www.socialworktoday.com/news/eoe_101402.shtml. |
JEFFREY, C., A. 2013, Trauma: A Social Theory: John Wiley & Sons. ISBN 978-0-745-66135-3.
BEDNÁŘ, M. 2014. Manuál zavádění standardů kvality sociálních služeb do praxe.
2. vyd. Olomouc: Caritas - Vyšší odborná škola sociální Olomouc. ISBN 978-80-87623-10-7.
BEDRNOVÁ, E. 1999. Duševní hygiena a sebeřízení pro vysokoškoláky a mladé manažery. Praha: Fortuna. ISBN 80-7168-681-6.
BUŽGOVÁ, R., IVANOVÁ, K. 2007. Prevence týrání, zneužívání a zanedbávání seniorů v rezidenčních zařízeních. In: Prevence úrazů, otrav a násilí. 2 (online). Dostupné z: http://casopis-zsfju.zsf.jcu.cz/prevence-urazu-otrav-a-nasili/clanky/2~2007/113-prevence-tyrani-zneuzivani-a-zanedbavani-senioru-v-rezidencnich-zarizenich. ISSN 1804-7858.
CIMRMANNOVÁ, T. 2013. Krize a význam pomáhajících prvního kontaktu: aplikace
v kontextu rodinného násilí. Praha: Karolinum. ISBN 978-80-246-2205-7.
DVOŘÁČKOVÁ, D. 2012. Kvalita života seniorů: v domovech pro seniory. Praha: Grada. ISBN 978-80-247-4138-3
KNOTOVÁ, D. 2011. Pedagogické dimenze volného času. Brno: Paido. ISBN 978-80-7315-2239.
KOL. AUTORŮ. 2009. Civilizace a nemoc. Praha: Futura.
KRAUS, B. 2008. Základy sociální pedagogiky. Praha: Portál. ISBN 9788073673833.
MAREŠ, J. 2012. Posttraumatický rozvoj člověka. Grada Publishing. ISBN 978-80-247-3007-3.
NAVRÁTIL, P. 2001. Teorie a metody sociální práce. Brno: Marek Zeman. ISBN 80-903070-0-0.
NAVRÁTIL, P. (ED.). 2014. Reflexivní posouzení v sociální práci s rodinami. Brno: Masarykova univerzita.
Občanský zákoník. Obecná část. Komentář. Libovolné nakladatelství.
PÁVKOVÁ, J. 2014. Pedagogika volného času. Univerzita Karlova v Praze: Pedagogická fakulta. ISBN 978-80-7290-666-6.
SITNÁ, D. 2013. Metody aktivního vyučování: spolupráce žáků ve skupinách. Vyd. 2. Praha: Portál. ISBN 9788026204046.
VEBER, J. a kol., 2014. Management: základy, moderní manažerské přístupy, výkonnost a prosperita. 2., aktualiz. vyd. Praha: Management Press. ISBN 978-80-7261-274-1.
VÍŠEK, P., PRŮŠA, L. 2012. Optimalizace sociálních služeb. Praha: Národní centrum sociálních studií. ISBN 978-80-7416-099-8.
VODÁČKOVÁ, Daniela, 2012. Krizová intervence. 3. vyd. Praha: Portál. ISBN 978-80-262-0212-7.
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| Planned learning activities and teaching methods |
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| Lectures, Individual consultations, Tutorials |
| Assesment methods and criteria |
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| Task Title | Task Type | Maximum Number of Points
(Act. for Subtasks) | Minimum Number of Points for Task Passing |
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| Credit | Credit | 100 | 51 |