| Course Unit Code | 639-2018/01 |
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| Number of ECTS Credits Allocated | 4 ECTS credits |
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| Type of Course Unit * | Compulsory |
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| Level of Course Unit * | First Cycle |
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| Year of Study * | Second Year |
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| Semester when the Course Unit is delivered | Winter Semester |
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| Mode of Delivery | Face-to-face |
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| Language of Instruction | Czech |
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| Prerequisites and Co-Requisites | Course succeeds to compulsory courses of previous semester |
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| Name of Lecturer(s) | Personal ID | Name |
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| HOF0045 | Ing. Zdenka Hofbruckerová, Ph.D. |
| Summary |
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| The subject is focused on the issue of human resources management in the company, including explanation of the importance of basic principles, processes and tools of human resources management in company practice. Part of the course is an insight into the issues of communication, motivation, valuation and reward in quality management systems. Students test their personality settings and learn about the possibilities of further self-development. Attention is also paid to various organizational management concepts, such as Social Corporate Responsibility, Bata´s management system and Industry 4.0 and its conects to quality management system. |
| Learning Outcomes of the Course Unit |
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Successful implementation of the quality management system is not just a direct quality management, but primarily depends on the skills and knowledge of the people in the company, their motivation and their continuous and effective upbringing to quality. The course is focused on the requirements of the current quality management system standards.
Gained knowledge:
- to know the basic concepts of human resource management,
- to learn about the role of human resources management in quality management,
- to know different approaches to motivating, evaluating and remuneration of employees.
Learning skills and competences:
- to become acquainted with their personality characteristics and possibilities of self-development,
- learn the rules of effective communication,
- to be able to apply selected methods and tools in the field of human resources in the context of quality management system,
- acquire selected measurements in human resource management systems.
- to acquire the methods and tools used at different steps of human resource management.
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| Course Contents |
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1. The importance of human factor in quality management.
2. Human resource management system according to the requirements of the quality management system. Comprehensive enterprise integration.
3. Development of the company's education strategy. Philosophy of a learning enterprise. Knowledge organizations.
4. Forms and structures of employee training for quality. Measurement and evaluation of the effectiveness of the training.
5. The role of top management in quality management and delegation of competencies. Leadership, leadership styles.
6. Communication in quality management systems. Modern communication channels.
7. Motivation of employees. Motivation programs, measurement of their effectiveness.
8. Employee satisfaction, measurement, evaluation. Loyalty and engagement.
9. Personal quality of the individual as the essence of organization quality. Individual characteristics of the individual, different cooperation strategies. Industry 4.0.
10. Ethical principles of enterprise management systems.
11. Teamwork and its forms in quality management (Quality KAIZEN, 5S, IIP).
12. Corporate culture, its relation to the quality management system.
13. Bata´s management system.
14. Corporate Social Responsibility (CSR), relationship to quality management system, measurement of standards. Shared value creation (CSV) concept.
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| Recommended or Required Reading |
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| Required Reading: |
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ZELENÝ, M. Human System Management. Singapore: World Scientific Publishing, 2005. ISBN 981-02-4913-6.
ARMSTRONG, M. Armstrong's handbook of human resource management practice. 14th edition. New York: Kogan Page Limited, 2017. ISBN 9780749474119.
NORTHOUSE, P. G. Introduction to leadership: concepts and practise. 4th edition. Los Angeles: SAGE, 2018. ISBN 9781506330082.
DRUCKER, P. F. Managing for the future. Abington: Routledge, 2011. ISBN 978-0-75060-909-8.
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ARMSTRONG, M. Řízení lidských zdrojů: Moderní postupy a pojetí. 13. vyd. Praha: Grada Publishing, 2015. ISBN 978-80-247-5258-7.
PETŘÍKOVÁ, R. Jakost a lidský faktor, e-learningová podpora předmětu, VŠB-TU Ostrava, 2008.
PETŘÍKOVÁ, R. aj. Lidé v procesech řízení. Praha: Professional Publishing, 2007. ISBN 978-80-86946-28-3.
NENADÁL, J., D. NOSKIEVIČOVÁ, R. PETŘÍKOVÁ, J. PLURA a J. TOŠENOVSKÝ. Moderní management jakosti. Praha: Management Press, 2006. ISBN 978-80-7261-186-7.
ZELENÝ, M. Human System Management. Singapore: World Scientific Publishing, 2005. ISBN 981-02-4913-6. |
| Recommended Reading: |
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ARMSTRONG, M. and T. STEPHENS. A handbook of management and leadership: A guide to managing for results. London: Kogan Page, 2005. ISBN 0-7494-4344-8.
GILL, R. Theory and practice of leadership. 2nd edition. London: SAGE, 2013. ISBN 9781849200233. |
PETŘÍKOVÁ, R., Z. HOFBRUCKEROVÁ, R. LEŠINGROVÁ a P. HERCÍK. Společenská odpovědnost organizací. Ostrava: DTO CZ, 2008. ISBN 978-80-02-02099-6.
CIENCIALA, J. a kol. Lidé v průmyslovém podniku. Praha: Professional Publishing, 2012. ISBN 978-80-7431-083-6.
ČAKRT, M. Typologie osobnosti pro manažery: Manažerské styly, rozhodování, komunikace, konflikty, týmová práce, time managemetn a změny. 2. rozš. a přeprac. vyd. Praha: Management Press, 2009. ISBN 978-80-7261-201-7.
BLÁHA, J., A. ČOPÍKOVÁ a P. HORVÁTHOVÁ. Řízení lidských zdrojů: Nové trendy. Praha: Management Press, 2016. ISBN 978-80-7261-430-1.
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| Planned learning activities and teaching methods |
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| Lectures, Tutorials |
| Assesment methods and criteria |
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| Task Title | Task Type | Maximum Number of Points
(Act. for Subtasks) | Minimum Number of Points for Task Passing |
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| Credit and Examination | Credit and Examination | 100 (100) | 51 |
| Credit | Credit | 40 (40) | 21 |
| Seminární práce a prezentace | Semestral project | 15 | 5 |
| Aktivní účast na cvičení | Other task type | 10 | 0 |
| Zápočtový test | Written test | 15 | 8 |
| Examination | Examination | 60 | 31 |