| Course Unit Code | 639-3018/01 |
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| Number of ECTS Credits Allocated | 5 ECTS credits |
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| Type of Course Unit * | Choice-compulsory type B |
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| Level of Course Unit * | Second Cycle |
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| Year of Study * | Second Year |
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| Semester when the Course Unit is delivered | Winter Semester |
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| Mode of Delivery | Face-to-face |
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| Language of Instruction | Czech |
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| Prerequisites and Co-Requisites | Course succeeds to compulsory courses of previous semester |
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| Name of Lecturer(s) | Personal ID | Name |
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| HOF0045 | Ing. Zdenka Hofbruckerová, Ph.D. |
| Summary |
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| The subject is focused on knowledge management in the company, including explanation of importance of basic principles, processes and tools of knowledge management in corporate practice. Part of the lesson is an insight into employee training, knowledge needs analysis, implementation and evaluation of the effectiveness of education. Attention is also focused on various concepts of knowledge management in business practice: learning organization, knowledge business and their characteristics. Students test their learning abilities and are able to find the optimal way of self-education. |
| Learning Outcomes of the Course Unit |
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The content of the subject is conducted in order to understand that the success, quality and competitiveness of business management depends primarily on the knowledge and skills of people - employees and their continuing education and lifelong learning. Knowledge management is introduced in the context of a quality management system.
Gained knowledge:
- know the basic concepts of knowledge management.
- to become acquainted with the role of knowledge management within quality management.
- to know the different approaches to education in the organization - the possibilities of training of employees, the evaluation of the effectiveness of education.
Learning outcomes and competences:
- get acquainted with different strategies for acquiring knowledge and finding a way for effective self-education.
- to be able to analyze the knowledge needs of an organization and to be able to plan their acquisition.
- to be able to apply selected methods and tools in the field of knowledge management in the context of quality management system.
- acquire selected knowledge management knowledge. |
| Course Contents |
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1. A new knowledge economy. Knowledge management as a part of enterprise-wide management.
2. The role of knowledge management in the quality management system. Links to knowledge management in quality management standards.
3. From the Learning Organization to the knowledge society. Intellectual capital. Innovative corporate culture.
4. Data - Information - Knowledge. Basic approaches to knowledge management.
5. The role of creativity in creating new knowledge. Specific knowledge features. Knowledge as a carrier of competitiveness in Industry 4.0.
6. Basic categories of activities and operations in the field of change of managerial environment - from competition to product to knowledge competition.
7. Analysis of the needs of the development of the employees' knowledge. The process of cognition of knowledge.
8. New knowledge - focus on intangible assets. Business knowledge as a competitive advantage. Knowledge Management Cycle.
9. Knowledge assessment methods. Knowledge accounts.
10. The importance of knowledge management in planning and continuous improvement processes.
11. Knowledge in Baťa management system. |
| Recommended or Required Reading |
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| Required Reading: |
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SENGE, P. The Fifth Discipline: The Art and Practise of Learning Organization. New York: Doubleday, 1990. ISBN 9780385260947.
LIEBOWITZ, J. Knowledge Management Handbook: Collaboration and Social Networking. Boca Raton, FL: CRC Press, 2012. ISBN 9781439878033.
SENGE, P. a N. WILLY. Learning Organizations. [New York?]: Culp Press, 2012. ISBN 9786201930629.
GROFF, T. R. a T. P. JONES. Introduction to Knowledge Management: KM in Business. [New York?]: Butterworth Heinemann, 2003. ISBN 0-7506-728-7. |
PETŘÍKOVÁ, R. Moderní management znalostí: Principy, procesy, příklady dobré praxe. Praha: Professional Publishing, 2010. ISBN 978-80-7431-011-9.
PITRA, Z. Management transferu znalostí: Od prvního nápadu ke komerčně úspěšné inovaci. Praha: Professional Publishing, 2015. ISBN 978-80-7431-145-1.
PETŘÍKOVÁ, R., JANKŮ, Š., HOFBRUCKEROVÁ, Z. Lidé v procesech řízení (o kvalitě, znalostech, odpovědnosti a udržitelném rozvoji). Professional Publishing: Praha, 2020. ISBN 978-80-88260-43-1.
SENGE, P. The Fifth Discipline: The Art and Practise of Learning Organization. New York: Doubleday, 1990. ISBN 9780385260947.
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| Recommended Reading: |
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MISHRA, J. K. Knowledge Management: Complexity, Learning and Sustainable Innovation. New Delhi: GLobal India Publications Pvt Ltd., 2009. ISBN 978-93-80228-15-0.
MERTINS, K., P. HEISIG a J. VORBECK. Knowledge Management: Best Practices in Europe. Berlin: Springer, 2001. ISBN 978-3-662-04468-1.
ZELENÝ, M. Human System Management. World Scientific Publishing, Singapore, 2005. ISBN 981-02-4913-6. |
TRUNEČEK, J. Management znalostí. Praha: C.H. Beck, 2004. ISBN 80-7179-884-3.
PETŘÍKOVÁ, R., Z. HOFBRUCKEROVÁ, R. LEŠINGROVÁ a P. HERCÍK. Společenská odpovědnost organizací. Ostrava: DTO CZ, 2008. ISBN 978-80-02-02099-6.
BLÁHA, J., A. ČOPÍKOVÁ a P. HORVÁTHOVÁ. Řízení lidských zdrojů: Nové trendy. Praha: Management Press, 2016. ISBN 978-80-7261-430-1.
ZELENÝ, M. Human System Management. World Scientific Publishing, Singapore, 2005. ISBN 981-02-4913-6.
MISHRA, J. K. Knowledge Management: Complexity, Learning and Sustainable Innovation. New Delhi: GLobal India Publications Pvt Ltd., 2009. ISBN 978-93-80228-15-0.
MERTINS, K., P. HEISIG a J. VORBECK. Knowledge Management: Best Practices in Europe. Berlin: Springer, 2001. ISBN 978-3-662-04468-1.
LIEBOWITZ, J. Knowledge Management Handbook: Collaboration and Social Networking. Boca Raton, FL: CRC Press, 2012. ISBN 9781439878033.
SENGE, P. a N. WILLY. Learning Organizations. [New York?]: Culp Press, 2012. ISBN 9786201930629.
GROFF, T. R. a T. P. JONES. Introduction to Knowledge Management: KM in Business. [New York?]: Butterworth Heinemann, 2003. ISBN 0-7506-728-7. |
| Planned learning activities and teaching methods |
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| Lectures, Tutorials, Project work |
| Assesment methods and criteria |
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| Task Title | Task Type | Maximum Number of Points
(Act. for Subtasks) | Minimum Number of Points for Task Passing |
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| Credit and Examination | Credit and Examination | 100 (100) | 51 |
| Credit | Credit | 40 (40) | 21 |
| Seminární práce a prezentace | Semestral project | 15 | 5 |
| Aktivní účast na cvičení | Other task type | 10 | 0 |
| Zápočtový test | Written test | 15 | 8 |
| Examination | Examination | 60 | 31 |