| Course Unit Code | 639-0820/01 |
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| Number of ECTS Credits Allocated | 4 ECTS credits |
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| Type of Course Unit * | Optional |
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| Level of Course Unit * | Second Cycle |
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| Year of Study * | First Year |
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| Semester when the Course Unit is delivered | Summer Semester |
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| Mode of Delivery | Face-to-face |
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| Language of Instruction | Czech |
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| Prerequisites and Co-Requisites | Course succeeds to compulsory courses of previous semester |
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| Name of Lecturer(s) | Personal ID | Name |
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| NEN20 | prof. Ing. Jaroslav Nenadál, CSc. |
| HUT90 | doc. Ing. Milan Hutyra, CSc. |
| VYK37 | Ing. David Vykydal, Ph.D. |
| Summary |
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| Basic principles and concepts of advanced quality management. The ISO 9000 family of standards concepts and TQM concept. Economic considerations related to quality management. Application of basic methods and tools of quality management at products design and development, realization and delivering. Quality management at purchasing. Systems measurements within quality management systems (customer satisfaction measurement, benchmarkind etc.) Auditing at quality management systems. Approaches, methods and tools of continuous improvement. Development trends within quality management systems - the excellence models and their use. Integrated management systems. |
| Learning Outcomes of the Course Unit |
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| To understand current perception of quality. To learn about basic principles, concepts and directions of quality management. To clarify the ISO 9000 family of standards and the TQM concept. To apply basic quality management tools and methods. To understand economic consecventions of quality management. |
| Course Contents |
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- Quality Management Systems (QMS) as a part of total company management system.
- Fundamentals of quality management, including terms.
-Basic concepts and approaches to quality management- the ISO concepts, the branch standard concept, TQM concept.
- Documentation control. Quality management as trilogy of quality planning, quality assurance and quality improvement.
- Top management role at QMS.
- Basic methods and tools of quality planning.
- Quality at purchasing. Suppliers evaluation and selection.
- Quality management at product realization.
- Quality related costs. Life cycle costing.
- Quality verification and inspection.
- Human factor within QMS.
- Quality audits.
- Quality improvements methodology, methods and tools.
- Fundamentals of integrated management systems.
-Excellence principles. The EFQM Excellence Model and its use.
- Basic methods and tools of quality management |
| Recommended or Required Reading |
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| Required Reading: |
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1. JURAN,J.M.- DeFEO,J.A.: Juran´s Quality Handbook. Sixth Edition. New York.
Mc Graw-Hill. 2010, 1113 p. (ISBN 978- 0-07-162973-7)
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1. NENADÁL, J. a kol. Management kvality pro 21. století. Praha: Management Press, 2018. ISBN 978-80-726-1561-2.
2. NENADÁL, J. a kol. Managementu kvality. Elektronické studijní texty. VŠB-TUO, 2022.
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| Recommended Reading: |
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| Any title focused on advanced quality management. |
| Jakýkoliv titul, orientovaný na moderní management jakosti. |
| Planned learning activities and teaching methods |
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| Lectures, Seminars, Individual consultations, Tutorials, Project work |
| Assesment methods and criteria |
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| Task Title | Task Type | Maximum Number of Points
(Act. for Subtasks) | Minimum Number of Points for Task Passing |
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| Exercises evaluation and Examination | Credit and Examination | 100 (100) | 51 |
| Exercises evaluation | Credit | 40 (40) | 20 |
| Project | Written test | 10 | 0 |
| test 2 | Written test | 10 | 0 |
| individuální projekt | Project | 10 | 0 |
| týmový projekt | Project | 5 | 0 |
| aktivní účast min na 11 cvičeních za semestr | Other task type | 5 | 0 |
| Examination | Examination | 60 (60) | 20 |
| Written examination | Written examination | 30 | 10 |
| Oral | Written examination | 30 | 10 |