| Course Unit Code | 712-0158/03 |
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| Number of ECTS Credits Allocated | 5 ECTS credits |
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| Type of Course Unit * | Choice-compulsory |
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| Level of Course Unit * | First Cycle |
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| Year of Study * | Second Year |
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| Semester when the Course Unit is delivered | Summer Semester |
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| Mode of Delivery | Face-to-face |
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| Language of Instruction | Czech |
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| Prerequisites and Co-Requisites | Course succeeds to compulsory courses of previous semester |
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| Name of Lecturer(s) | Personal ID | Name |
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| FOR40 | PhDr. Ivona Formánková |
| LAN20 | Mark Landry |
| SLA14 | Mgr. Karolina Slamová, Ph.D. |
| CHU01 | Mgr. Gabriela Chudašová |
| WLO74 | Mgr. Andrea Wlochová, Ph.D. |
| JUR21 | Mgr. Radka Juříčková, Ph.D. |
| VYH19 | Mgr. Martina Rochlová |
| PEL12 | Mgr. Barbara Kratochvílová |
| VAS0004 | Mgr. Ivana Vašková, MBA |
| ZUB0006 | Mgr. Pavla Zubková |
| SMU0007 | Mgr. Kateřina Smutná |
| TRA0015 | Mgr. Zuzana Trawinská |
| Summary |
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| A student will learn about misunderstandings resulting in unawareness of cross-cultural differences, will learn to characterize "Niche tourism", to react to specialized needs of customers with disabilities, to plan business travel and discuss receptionist's duties. |
| Learning Outcomes of the Course Unit |
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Tourism 2 Intermediate:
The aim is to acquire communication skills in professional English with the output level B1-B2 of the Common European Framework of Reference for Languages.
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| Course Contents |
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Tourism 2 Intermediate: Units: 10 - 12
1 Cross-cultural misunderstandings
2 Specialized tourism
3 Special requests
4 Describing disability
5 Cultural awareness
6 Business travel
7 Comparing conference centres
8 Describing dimensions, capacity, and facilities
9 Conference equipment and facilities
10 Quality standards
11 Receptionist duties
12 Check out procedures
13 Reporting to the manager
14 Credit test
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| Recommended or Required Reading |
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| Required Reading: |
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WALKER, R., HARDING, K. Tourism 2 Student´s Book. Oxford: Oxford University Press 2007. ISBN 978-019-455105-2.
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WALKER, R., HARDING, K. Tourism 2 Student´s Book. Oxford: Oxford University Press 2007. ISBN 978-019-455105-2.
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| Recommended Reading: |
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STUART , R., EDWARDS, L. English Vocabulary in Use Pre-Intermediate, Intermediate. Cambridge. Cambridge University Press 2006. ISBN 9780521614658.
MURPHY, R., SMALZER, W. R. Cambridge English Grammar In Use Intermediate Incl Answers 2nd Edition. Cambridge: Cambridge University Press 2000. ISBN 10 0521625971.
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STUART , R., EDWARDS, L. English Vocabulary in Use Pre-Intermediate, Intermediate. Cambridge. Cambridge University Press 2006. ISBN 9780521614658.
MURPHY, R., SMALZER, W. R. Cambridge English Grammar In Use Intermediate Incl Answers 2nd Edition. Cambridge: Cambridge University Press 2000. ISBN 10 0521625971.
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| Planned learning activities and teaching methods |
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| Tutorials |
| Assesment methods and criteria |
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| Task Title | Task Type | Maximum Number of Points
(Act. for Subtasks) | Minimum Number of Points for Task Passing |
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| Exercises evaluation and Examination | Credit and Examination | 100 (100) | 51 |
| Exercises evaluation | Credit | | |
| Examination | Examination | 100 | 51 |