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Quality Management B

* Exchange students do not have to consider this information when selecting suitable courses for an exchange stay.

Course Unit Code152-0320/04
Number of ECTS Credits Allocated4 ECTS credits
Type of Course Unit *Compulsory
Level of Course Unit *Second Cycle
Year of Study *First Year
Semester when the Course Unit is deliveredSummer Semester
Mode of DeliveryFace-to-face
Language of InstructionCzech
Prerequisites and Co-Requisites Course succeeds to compulsory courses of previous semester
Name of Lecturer(s)Personal IDName
MAC40doc. Ing. Pavla Macurová, CSc.
BLE50doc. Dr. Ing. Pavel Blecharz
STV02Ing. Hana Štverková, Ph.D.,MBA,LL.M.
Summary
The aim of the subject is to obtain a broader knowledge in the field of QMS (in accordance with ISO standards). Furthermore to obtain knowledge of process improvement in accordance with Six Sigma approach (i.e. TQM), ad skills in analysis and improvement of quality. Finally, absolvents should be able to become a member of quality team in organization and utilize their skills in quality problem solving.
Learning Outcomes of the Course Unit
Outputs:
1) ability to define and in the right way to use the therms from field of quality management, to orientate in the approache, methods and techniques of QM
2) ability to undertstand and explain the economic impact of quality, impact of quality on competitiveness, to clasify the costs connected with quality, necesssity of avoiding the nonconformities, to explain the structure and functions of quality management systems according to ISO standards, principles of quality analysis and improvement.
3) ability to implement Six Sigma methodology SPC method, FMEA method and poka-yoke technique, to compare different approaches to quality management and improvement,
4) ability to analyze in systematic way the problems with quality from symptoms through relevant factors to root causes identification,
5) ability to make syntheses of particular knowledge obtained from qualita analyses and to developed in the team way preventive and corrective actions
6) ability to evaluate different variants of actions towards quality improvement and the priorities setting.
Course Contents
1. Quality management systems according to ISO standards.
2. Six Sigma/TQM, qualification and organization of Six Sigma.
3. Six Sigma (SS) - DMAIC model,phase define.
4. Six Sigma (SS) - DMAIC model,phase measure.
5. Six Sigma (SS) - DMAIC model,phase analyze.
6. Six Sigma (SS) - DMAIC model,phase improve.
7. Six Sigma (SS) - DMAIC model,phase control.
8. FMEA.
9. Poka-yoke.
10. SPC.
Recommended or Required Reading
Required Reading:
OAKLAND, JOHN S. and MARTON MAROSSZEKY. Total Construction Management. Lean Quality in construction project delivery. New York: Routlege, 2017. 634 p. ISBN 978-1138908536.
BLECHARZ, P.: Kvalita a zákazník. Praha, Ekopress 2015, 160s. ISBN: 978-80-87865-20-0.
NENADÁL, J. a kol. Management kvality pro 21. století. Praha: Management Press, 2018. ISBN 978-89-7261-561-2.

Recommended Reading:
R. A. MUNRO, G. RAMU and D.J. ZRYMIAK. The Certified Six Sigma Green Belt. Handbook. 2nd edition. Milwaukee: ASQ, Quality Press, 2015. ISBN 978-0-87389-891-1.
VEBER, J. A KOL.: Management kvality, environmentu a bezpečnosti práce. Praha: Management Press, 2006. ISBN 80-7261-146-1.
TOPFER, A. Six sigma. Koncepce a příklady pro řízení bez chyb. Brno: Computer Press, 2008. ISBN 978-80-251-1766-8.
Planned learning activities and teaching methods
Lectures, Tutorials
Assesment methods and criteria
Task TitleTask TypeMaximum Number of Points
(Act. for Subtasks)
Minimum Number of Points for Task Passing
Exercises evaluation and ExaminationCredit and Examination100 (100)51
        Exercises evaluationCredit35 17
        ExaminationExamination65 34