| Course Unit Code | 115-0590/02 |
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| Number of ECTS Credits Allocated | 4 ECTS credits |
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| Type of Course Unit * | Choice-compulsory |
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| Level of Course Unit * | Second Cycle |
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| Year of Study * | |
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| Semester when the Course Unit is delivered | Winter Semester |
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| Mode of Delivery | Face-to-face |
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| Language of Instruction | English |
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| Prerequisites and Co-Requisites | Course succeeds to compulsory courses of previous semester |
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| Name of Lecturer(s) | Personal ID | Name |
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| MIK90 | doc. Ing. Marie Mikušová, Ph.D. |
| Summary |
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Crises management is defined as a summary of managerial activities aimed at broad problematic, beginning with risk evaluation, through planning and organizing all the way to realization and verification of all activities performed in connection with the crises situation solution.
After the subject completion, the student gains: clear idea about what is business crises and its management, enough information about the issues of business crises today and what kinds can we expect tomorrow, what does it take to manage them and also inspiration for his/her own effective steps in the field of crises management.
To achieve these targets the subject is aimed at crises with economic characteristics – from its typology, symptoms, revitalization process, and prevention principles to way of closing the business. The subject emphasizes secure business continuity, which derives from complex approach to prevention, reaction to crises situation, consequence minimization and recovery from the crises situation. It considers securing continuity as a continuous process and as a set of countermeasures, which can prevent, overcome or significantly reduce the influence of interfering factors onto smooth and undisturbed activity.
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| Learning Outcomes of the Course Unit |
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1. Identify signals of an impending crisis.
2. Analyse the crisis threat to the company.
3. Propose the composition of the crisis team and ways to train it.
4. Identify the key points of the business recovery strategy.
5. Categorise types of crisis, classify the causes, course and consequences of a crisis.
6. Apply the principles of crisis communication.
7. Estimate the potential development of a crisis in a company.
8. Evaluate the crisis vulnerability of the enterprise, create a crisis scenario.
9. Develop a simple crisis plan for the enterprise, create an early warning system.
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| Course Contents |
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1. Understanding crisis (trends that promote crises, organization as a system, definition of crisis, elements of the concept of the crisis).
2. Typology of crisis (criteria, crisis matrix).
3. Vulnerability of the organizations (BIA, business operations, risk and vulnerability analysis).
4. Crisis manager and crisis management team (factors influencing the course of a crisis, training).
5. Early warning system (indicators, construction).
6. Crisis management plan (purpose, scope, assumptions, crisis management team and its activities and responses, business units, individuals with critical responsibilities, crisis operations center).
7. The algorithm of crisis management operations.
8. Phase of the crisis.
9. Development of the crisis in the organization.
10.Business recovery strategy (seven key elements).
11.After the crisis.
12.Crisis model and its application.
13.Risk management.
14.Secure management.
Case studies
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| Recommended or Required Reading |
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| Required Reading: |
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BRANT, Barb. Change Management that Sticks: A Practical, People-centred Approach, for High Buy-in, and Meaningful Results. Auckland: Barb Grant, 2023. SBN 978-1991185709
COX EDMONDSON, Vickie. The Thinking Strategist: Unleashing the Power of Strategic Management to Identify, Explore and Solve Problems. 2nd ed. Bingley: Emerald, 2022. ISBN 978-1803825625.
MOHANAN, Brendan. Strategic Corporate Crisis Management. London: Routledge, 2022. ISBN 978-1032107370.
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COLE, Thomas A. a VERBINNEN, Paul. Collaborative Crisis Management: Prepare, Execute, Recover, Repeat. Chicago: University of Chicago Press, 2022. ISBN 978-02-2682-137-5.
KOVOOR-MISRA, Sarah. Crisis Management: Resilience and Change. London: SAGE, 2019. ISBN 978-1-506-32869-0.
SEGAL, Edward. Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals and Other Emergencies. New York: Brealey, 2020. ISBN 978-15-2936-142-1.
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| Recommended Reading: |
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CAMPBELL, Harvey R; RATTRAY, Sandy a Van HERMERT, Otto. Strategic Risk Management: Designing Portfolios and Managing Risk. London: Wiley, 2021. ISBN 978-1-119-77391-7.
GILLESPIE, Andrew. Economics for Business. Oxford: Oxford University Press, 2019. ISBN 978-019-878-603-0.
HENRY, Anthony, E. Understanding Strategic Management. 4th ed. Oxford: Oxford University Press, 2021. ISBN 978-019-885-983-3.
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GALLOWAY, Scott. Post Corona: From Crisis to Opportunity. London: Portfolio, 2020. ISBN 978-0-593-33221-4.
MARCUS, Leonard J.; McNULTY, Eric J.; HENDERSON, Joseph M.; DORN, Barry C. a GERGEN, David. You're It: Crisis, Change, and How to Lead When It Matters Most. New York: PublicAffairs. ISBN 978-1-541-76804-8.
McMAHON, Jonathan. Post-Pandemic. 12 Lessons in Crisis Management. Dublin: The Liffey Press, 2020. ISBN 978-1-9160998-7-6.
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| Planned learning activities and teaching methods |
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| Lectures, Individual consultations, Project work |
| Assesment methods and criteria |
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| Tasks are not Defined |