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ECTS Course Overview



Quality management methods

* Exchange students do not have to consider this information when selecting suitable courses for an exchange stay.

Course Unit Code223-0109/02
Number of ECTS Credits Allocated5 ECTS credits
Type of Course Unit *Choice-compulsory
Level of Course Unit *Second Cycle
Year of Study *
Semester when the Course Unit is deliveredWinter, Summer Semester
Mode of DeliveryFace-to-face
Language of InstructionCzech, English
Prerequisites and Co-Requisites Course succeeds to compulsory courses of previous semester
Name of Lecturer(s)Personal IDName
BOH101Ing. Jana Boháčová, Ph.D.
MUR069Ing. Tereza Majstríková, Ph.D.
Summary
Learning Outcomes of the Course Unit
The aim is to explain the principles of quality management methods in the construction industry. Processes and systems are defined during the design, preparation, construction and operation of the building. The general principles of quality management are complemented by the historical development of methods and principles of continuous improvement based on feedback and using quality assurance processes such as metrology, building testing, standardization, product certification and statistical methods of results processing. The student will prepare and defend the quality plan of the given diploma thesis.

Course Contents
Introduction to quality management. Interpretation and requirements of the ISO 9000 series standards. The role of management in the quality management system. Policy and quality objectives. Legislation in construction, certification. Construction, development of requirements for buildings and functional parts, regulated requirements for construction. Quality and reliability of buildings. Quality Management Concepts (ISO, Enterprise Standards, TQM, EFQM). 7 basic quality management instruments. Quality Planning Methods (7 New Quality Management Tools, QFD, FMEA, DOE, APQP). Processes and systems in the building industry, process control options in the preparation, construction and operation of the building. Risks of buildings and building technologies, risk prevention and management, control and test plan. Introduction to metrology. Methods of evaluation of results, statistical evaluation of results, uncertainty of measurement. Statistical process regulation. Process eligibility assessment, statistical scrutiny. Examples of the use of selected statistical methods in practice. Benchmarking. Internal and external audits. Building surveys, survey methodology, building degradation, static and dynamic loading tests.

Recommended or Required Reading
Required Reading:
EN ISO 9000:2015 Quality management systems – Fundamentals and vocabulary.

EN ISO 9001:2015 Quality management systems – Requirements.

GRYNA, F., CHUA, R. C. H., A DE FEO, J., JURAN, J. Juran's quality planning and analysis: for enterprise quality. 5th ed. Boston: McGraw-Hill, 2007.
ČSN EN ISO 9000:2006 Systémy managementu kvality – Základní principy a slovník.

ČSN EN ISO 9001:2009 Systémy managementu kvality – Požadavky.

NENADÁL, J. NOVÁK, J. Moderní management jakosti: principy, postupy, metody. Vyd. 1. Praha: Management Press, 2008.

NENADÁL, J. Základy managementu jakosti. 1. vyd. Ostrava: Vysoká škola báňská - Technická univerzita Ostrava, 2005.

GRYNA, F., CHUA, R. C. H., A DE FEO, J., JURAN, J. Juran's quality planning and analysis: for enterprise quality. 5th ed. Boston: McGraw-Hill, 2007.
Recommended Reading:
JURAN, J. Juran's quality control handbook. 4 ed. New York: McGraw-Hill, 1988.

NENADÁL, J. NOVÁK, J. Měření v systémech managementu jakosti: principy, postupy, metody. Vyd. 1. Praha: Management Press, 2001.

JURAN, J. Juran's quality control handbook. 4 ed. New York: McGraw-Hill, 1988.

Planned learning activities and teaching methods
Lectures, Tutorials, Project work
Assesment methods and criteria
Tasks are not Defined